At Eco Voom, we are committed to protecting your privacy as a visitor to our web site, as an applicant for service or as a customer. The following disclosures describe our privacy practices applicable to the information of our individual customers, applicants for service and visitors. This disclosure statement takes the place of all previous notices or statements of EcoVoom involving privacy and use of consumer information and is subject to change at any time.
Collection of Information
We collect, retain, and use personally identifiable information about
you when we reasonably believe that it will help us in the conduct of our business
or our provision of products, services, and other opportunities to you. For example,
we use your information to protect and administer records, accounts, and funds;
to comply with certain laws and regulations; to help us design and improve our
products and services; and to understand your needs so we can provide you with
quality products and services. We collect personally identifiable information
voluntarily provided by you, such as when you sign up for one of our products,
request further information, or send us an e-mail. This information may include
your name, postal/service address, social security number, telephone number, e-mail
address, account number, credit card number or bank account information, as well
as the content of the request. We use this information to respond to your request,
to provide products and services to you, and to contact you about other products,
services or events that we promote ourselves or together with others and that
might be of interest to you. If you do not want us to contact you about other
products, services, or events, please send us a request by e-mail to
customerservice@ecovoom.com
and we will not use your personal information for this purpose. Information
about you is also collected from several other sources, such as:
Information about your transactions and experiences with us (for example: account balances, account activity and usage, and payment history);
Information we receive from consumer reporting agencies and other outside sources (for example: creditworthiness, credit history, and employment verification); and
Information we gather at your request or with your consent from third
parties (for example: to assist us with servicing your account(s), providing
special services to you, or preparing offers for other products).
Our Information-Sharing Practices with Outside Parties
We may disclose personally identifiable information we collect to non-affiliated
third parties as permitted by law. For example, we may disclose personally
identifiable information about you to credit reporting agencies, in response
to a subpoena or court order, as required by certain federal and state laws,
to help complete a transaction initiated by you, to implement our terms of
service, and pursuant to your request or authorization. We also may disclose
personally identifiable information we collect to companies that perform services
or functions on our behalf----such as bill and account processing, marketing
services, and consulting services--and to other companies with which we have
joint marketing agreements. Joint marketing agreements with other companies
allow us to bring information to you about products and services that are
different from those we provide. We require our service providers and those
with which we jointly market products or services to adhere to confidentiality
standards governing the privacy of your information. These companies may use
and disclose the information we provide to them only for the purposes for
which it is provided or as otherwise permitted by law. We will not sell
or exchange personally identifiable information about you with outside marketers
or other companies to allow them to independently solicit you for their products
or services without giving you the opportunity to decline to have your personally
identifiable information provided to such outside marketers or other companies.
We may also use personal information on an aggregated basis (so that individual
information is not known) to understand how to improve our products and services.
You have a right to review the personally identifiable information we have
gathered and to identify any inaccurate information we have on file. If you
would like to review this information, please send us a request by e-mail
to customerservice@ecovoom.com
Security of Your Information
Our commitment to the privacy of your information includes maintaining
the security of your information. We use physical, electronic, and procedural
safeguards to help prevent unauthorized access to or use of personally identifiable
customer information. Your information is stored on secure servers that
are protected in controlled facilities. We require our employees and data
processors to respect the confidentiality of any personally identifiable
information held by us. Unfortunately, no data can be guaranteed to be 100%
secure, so we cannot give an absolute assurance that the information you
provide to us will be secure at all times. EcoVoom will not be held responsible
for events arising from unauthorized access to your personally identifiable
information.
We maintain internal procedures to restrict access to personally identifiable
information to those employees who need to know that information to perform
their duties, such as administering your accounts or providing products and
services to you. All of our employees are governed by confidentiality agreements
and standards of conduct that include strict standards for keeping your personally
identifiable information confidential. We will retain personally identifiable
information for a time period consistent with the duration of our business
relationship and with applicable laws and financial reporting requirements.
Disposal of personally identifiable information will be made as permitted
by applicable law and in a manner intended to protect the privacy of such
information.
Third-Party Vendors
EcoVoom works with a number of third-party vendors that provide services
to us and that help us provide products and services to our customers. In
some instances, we may offer our products and services, or other products
and services, through a third-party web site (which may be linked to from
or accessed through our web site). While our agreements with these vendors
include confidentiality and other provisions intended to protect your personally
identifiable information, we do not own these third-parties and do not have
direct control over their handling and use of information you may provide
to them. Therefore, please refer to the specific online privacy and security
policies of third-parties when accessing their sites
Off-Site Links
As a reference and service to you, EcoVoom may provide links to
other web sites on the Internet. These links are provided for your convenience
and do not constitute an endorsement. These sites will have their own privacy
policies that may differ from ours, so you should also refer to that specific
site's privacy and security policies when accessing other sites. We are
not responsible for the content of or privacy practices employed by other
sites.
Children's On-Line Privacy
We do not knowingly collect, maintain, or use personal information from our
web sites about children under the age of 13.
Viruses
We use appropriate commercially available anti-virus software to ensure that
this web site does not contain or carry viruses. However, due to the rapidly
developing nature of viruses and the Internet we strongly recommend that you
employ similar anti-virus software when accessing the EcoVoom web site
or any web site. We make no warranty that this web site or e-mail correspondence
is free from viruses.
Cookies and Other Information
We acquire information concerning usage of our web site through two sources:
cookies and information voluntarily provided by you. Our web server
tracks and collects general information about visits to our site through the
use of "cookies." Cookies monitor which areas of our site are highly visited
and which are not, allowing us to give you a better web site by letting us
track what is useful to you and what is not. Based on this information, we
can improve the site, provide you with tailored information, and save your
preferences while you're at our site. Cookies are used at many major web sites,
and do not give us access to any personally identifiable information about
you, such as your name, postal/service address, e-mail address, social security
number, credit card number or account number. We do not provide cookie information
to any third party other than companies helping us to improve our web site.
If you are uncomfortable with our use of cookie technology, you can set your
browser to refuse cookies or to alert you when cookies are being sent.
Our privacy policy is subject to change. In the event of any change, the
updated privacy policy will be posted on our web site. We will continue
to post this policy so that you can know what information we gather and
how it is used. Please give us a call at 1-866-797-8666 or send us an e-mail at customerservice@ecovoom.com
